GDPR Compliance

Last updated: June 19, 2026

Our Commitment to Data Protection

spry-birch is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page explains how we comply with GDPR requirements and outlines your rights as a data subject.

Data Controller

For the purposes of data protection legislation, spry-birch is the data controller responsible for your personal information.

Contact details:
Email: [email protected]
Address: Sheffield, United Kingdom

Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so. The legal grounds we rely on include:

  • Performance of a Contract: When processing is necessary to provide services you've enrolled in
  • Legitimate Interests: For business operations, fraud prevention, and service improvement
  • Consent: Where you have given clear consent for specific processing activities
  • Legal Obligation: When required by law to process your data

Your Data Subject Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will provide this information free of charge within one month of your request.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request correction or completion of your data.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data when:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request limitation of processing your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of your data subject rights, please contact us at [email protected] with:

  • Your full name and contact information
  • A description of the right you wish to exercise
  • Any relevant details that will help us locate your data

We will respond to your request within one month. In complex cases, we may extend this period by two additional months, in which case we will inform you of the extension and the reasons for delay.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Staff training on data protection and security
  • Incident response procedures

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, where feasible. We will also report the breach to the relevant supervisory authority as required by law.

International Data Transfers

When we transfer your personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Other legally recognized transfer mechanisms

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority.

In the UK, the relevant authority is:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

Data Protection Impact Assessments

We conduct Data Protection Impact Assessments (DPIAs) for processing activities that are likely to result in high risk to individuals' rights and freedoms, ensuring that privacy considerations are built into our operations from the outset.

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for the most current information.